Privacy Policy

When you create an account, place an order, or contact our support team, we may collect the following information:

• Full name, email address, and phone number
• Shipping and billing address
• Payment details (processed securely via payment gateways)
• Order history and product preferences
• Device information and browsing behavior on our site

• To process, confirm, and deliver your orders on time
• To send order updates, tracking details, and delivery notifications
• To provide prompt and helpful customer support
• To personalise your shopping experience and product recommendations
• To send promotional offers and new arrival updates (you can opt out anytime)
• To detect and prevent fraudulent activity on our platform
• To improve our website performance and user experience

We respect your privacy and never sell your personal data. We may share limited information only with:

• Trusted payment gateway providers (Razorpay, Stripe) to process transactions
• Courier and logistics partners to fulfil and deliver your orders
• Analytics tools (Google Analytics) to understand site usage — anonymised data only
• Legal authorities only if required by law

Our website uses cookies to remember your preferences, keep items in your cart, and analyse traffic. You can disable cookies in your browser settings at any time, though some features of the site may not function correctly without them.

We use SSL encryption and secure servers to protect your data. All payment transactions are processed through PCI-DSS compliant payment gateways. While we take all reasonable precautions, no method of internet transmission is 100% secure.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority